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One post tagged with "Knowledge Bases"

Blog articles on knowledge bases, exploring how structure, governance, metadata, search, and AI agents can improve access to reliable documentation.

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I Designed Rovo Agents for Confluence

· 8 min read
Florence Venisse
Expert Technical Writer

How I turned documentation strategy into agent design

I recently had the opportunity to move from thinking about AI for documentation to actually designing documentation agents.

The context was a large Confluence knowledge base covering technical and product documentation for Marketing Mix Modeling (MMM). Its users included Data Scientists, Data Engineers and consultants working across Data, Modeling, Insights and Simulations.

As often happens in my freelance assignments, I was entering a domain I did not know yet. Before thinking about AI, I first had to understand the business domain, the documentation ecosystem, its authors and its users.

That is part of the job.