Smart Services (Full Remote)
Smart Services are fully remote, modular missions designed to modernize, clarify, and future-proof your documentation.
Whether you need migration, restructuring, AI-ready rewriting, or a complete documentation site, each service can be selected independently or combined to match your needs.
These services are presented in a natural progression — from building the foundations of a maintainable documentation system, to improving quality, restructuring content, deploying a full documentation site, and finally scaling everything through multilingual versions. This order reflects the lifecycle of modern documentation: stabilize first, enhance next, publish cleanly, and expand globally.
All Smart Services are human-led and expertise-driven.
I use AI tools where they meaningfully accelerate analysis or consistency checks, but every decision, rewrite, and deliverable is fully controlled and validated by me — not by AI. The goal is to combine the precision of human judgment with the efficiency of modern tools.
Who Smart Services Are For
Smart Services are designed for:
- Teams without a full-time technical writer
- Startups with little to no structured documentation
- Companies transitioning to a docs-as-code approach
- Teams preparing their documentation for AI-driven use cases
- Organizations needing expert, modular interventions without onsite presence
Smart Services are packaged missions that begin with a detailed estimate and end with ready-to-use, production-ready documentation.
If you would prefer a long-term collaboration with a partly onsite Expert Technical Writer to steer and evolve your documentation over time, consider my Embedded Consulting services.
1️⃣ Migration & Modernization
Move your documentation to a future-proof stack.
I handle the migration of your documentation from traditional tools to collaborative and/or docs-as-code environments — or from one static site generator (SSG) to another.
Examples of migrations I handle:
- Word, PDF, or Google Docs → Confluence or Notion
- Word, PDF, or FrameMaker → SSG (Docusaurus, Hugo, MkDocs...)
- FrameMaker or proprietary tools → wiki-based systems (Confluence, MediaWiki)
- PDF-only documentation → structured, navigable documentation websites
- GitLab Docs → SSG (e.g., Docusaurus)
- Hugo → Docusaurus
The goal is to make your documentation versionable, modular, and fully aligned with your development workflow.
I help you transition away from proprietary publishing workflows that only a few specialists can maintain, and toward collaborative, maintainable documentation ecosystems.
I handle architecture, structuring, file conversion, and the creation of a documentation repository ready to be integrated into your CI/CD pipeline.
➕ Added value: Zero content loss, clearer structure, easier maintenance, and native compatibility with your build and deployment tools.
Read my page Classical Technical Writing vs Docs-as-Code.
2️⃣ Documentation Quality Audit
Reveal how your documentation really performs.
I assess the quality of your documentation using three key criteria: structure, clarity, and maintainability.
I deliver a detailed analysis with metrics and recommendations: redundancies, gaps, clarity issues, tone and style, terminology, metadata, navigation structure, and—when applicable—web SEO and accessibility.
➕ Added value: A clear picture of what works and what hinders comprehension, providing a strong foundation for long-term documentation quality.
3️⃣ AI-Ready Restructuring & Rewriting
Restructure, rewrite, and prepare your documentation for human + machine understanding.
I restructure and rewrite your documentation to make it clearer, more modular, and more usable by Large Language Models (LLMs).
This includes: coherent technical style, logical structuring of content, metadata standardization, and formatting optimized for automated reading.
➕ Added value: Content becomes more readable for your users and more usable by AI systems (internal chatbots, RAG pipelines, technical assistants…).
Read my pages Doc-as-Data and From SEO to GEO: Building AI-Ready Documentation.
4️⃣ Documentation Site Creation
Build a documentation site that users actually enjoy using.
I design and set up complete documentation sites: tool selection, configuration, information architecture, design, and publication.
Sites are built following docs-as-code principles, with a repository ready for CI/CD integration to ensure automated and continuous updates.
➕ Added value: A clean, attractive documentation space aligned with your product identity and ready to evolve.
This very website, hosted on GitHub and deployed via CI/CD, is a good example of what Docusaurus can achieve in a docs-as-code environment. You can explore more examples in my Portfolio.
5️⃣ Smart Localization
Expand your documentation globally — without losing consistency.
I manage the localization and translation of technical documentation, ensuring terminological consistency and proper synchronization between versions.
I work with modern localization tools and docs-as-code workflows to support automated, maintainable multilingual documentation.
➕ Added value: High-quality translations that remain accurate, easy to maintain, and fully aligned with the source version.
Read my page Documentation & Internationalization and visit my Translation and Localization Services for more details.
Let's discuss your expert documentation needs — I'd be happy to help.
Send me a message ✉️ with the subject "Smart Services".
© Florence Venisse, Expert Technical Writer – First version dated November 14, 2025