Redesigned the documentation of Coheris' CRM Suite. Coheris by ChapsVision develops CRM and analytics software designed to improve customer engagement and streamline business operations through data-driven insights.
Designed and produced the first documentation for a French sovereign-sector company specializing in data intelligence for secure environments, focused on large-scale data preparation and AI-driven analytics.
API Documentation for Lineberty. Lineberty is a SaaS solution offering APIs for digital queue management, enabling businesses to streamline customer flow and enhance user experience across platforms.
Clear, user-focused GUI documentation that guides real users through software features with practical scenarios, annotated visuals, and UX-aware writing — all crafted with empathy and precision.
Built a documentation website for Acklio's Developer Program. Acklio is a French start-up developing software and standards for low-power wide area networks (LPWAN), including LoRaWAN, Sigfox, NB-IoT, and LTE-M. Its SCHC technology became an IETF RFC standard in 2020.
Authored the first documentation of Heex Technologies' Smart Data Management platform, which transforms raw data into actionable insights, boosting AI development and efficiency in robotics, mobility, and industry.
Freelance Technical Writer & Translator since 2000. Expertise in B2B/B2C documentation, online help, user guides, and tutorials in French, English, and German—serving 30+ companies across France, Germany, and the UK.
Technical Writing and Programming both aim to solve problems, serve users, and bring clarity to complexity. That's why 'Technical Writing is the Twin of Programming' is CoffeeCup's motto since 2019.
Good documentation supports your software and ensures user satisfaction. Documentation should be user-oriented and responsive